Hospitality first
Guests are received the way we'd want our own family received — greeted by name, luggage handled, water in the car, no rush to leave the terminal.
Our story قصتنا
JananTour is a Warsaw travel agency built for English-speaking visitors to Poland — families, business delegations and groups who want the country without the friction.
How it began البداية
A family friend landed at Warsaw Chopin on a winter evening with two children and four suitcases. The pre-booked car never came. The replacement driver spoke almost no and no English. Ninety minutes later, the fare had doubled.
That night produced a list of everything that had gone wrong — and the list became the company. JananTour was set up to answer it point by point: a named driver who speaks your language, a flight tracked from take-off, a price fixed in writing, and somebody reachable on WhatsApp at any hour.
We still run the business the same way. Small fleet, drivers we know personally, and no booking passed to a subcontractor we haven't sat in the car with.
Our mission مهمتنا
Everything we do serves one measure: at the end of the trip, nobody should be able to name a moment where transport was the problem.
Guests are received the way we'd want our own family received — greeted by name, luggage handled, water in the car, no rush to leave the terminal.
We quote once, in writing, with everything included. If a route doesn't make sense for your dates, we say so — even when it means a smaller booking.
Our drivers live here. Which mountain pass closes in snow, which restaurant is genuinely halal, which square is unbearable at noon in August — just ask.
What makes us different ما يميزنا
Number of bags, child seats, prayer stops, dietary notes, who's travelling with whom. It's on the job sheet before the car leaves the depot.
Every driver and every person answering the phone speaks English. You never pay extra for being understood.
Landed three hours late? The driver rebooks the slot and waits. No re-quote, no missed-pickup fee.
The same WhatsApp thread from first enquiry to final drop-off. No ticket numbers, no call centre queue.
Toyota Camry, Mercedes E-Class, V-Class and Sprinter, serviced on schedule and retired early. Cleaned between every job, not every day.
Let's plan it لنخطط لرحلتك
Send your dates and group size — you'll have a written, all-inclusive quote the same day.